Hi, Customer Service Desk. What can I do for you today, sir?

您好，客户服务柜台。先生，我能为您做什么？

Do you have your receipt with you?

您有购买时的收据吗？

When did you buy it from our store?

您是什么时候从我们的店里买的？

I’m sorry. You can’t return it becasue too much time has passed since you purchased it. In order to receive a refund, you must return merchandise to the store within 90 days of purchase.

很抱歉。您不能退货了，因为距离您的购买日期已经有一段时间了。如果要全额退款，您必须在购买之后90天内把商品送回店里。

Yes, I know. After 90 days, you need to call the company that manufactured the vacuum to fix it because it’s still under their warranty. Their phone number should be in the direction book that came with your vacuum.

是的。90天之后，您需要联系生产商来修理它，因为您购买的吸尘器还在厂商的保修期内。他们的电话应该在说明书里有。

You’re welcome.

不必客气。