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[酒店英语] 星级饭店大堂英语对话Unit 12 顾客投诉(2)
Television Problems投诉电视机出毛病了G:I'm having a problem with my TV.旅客:我的电视机出毛病了。R:What seems to be the problem?接待员:可能是什么毛2012-10-15 编辑:Mike
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[酒店英语] 星级饭店大堂英语对话Unit 12 顾客投诉(1)
A Burnt out Light Bulb灯泡坏了G:One of my light bulbs is burnt out.旅客:我的一只灯泡烧坏了。R:Which one?接待员:哪只灯泡?G:It's over the mirror in the bathroom.旅客:卫生间里镜子上面的。R:I&am2012-10-15 编辑:Mike
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[商务口语天天说] 商务口语天天说 第98天:怎样回复投诉
星级典句:第一句:Mr. Brown, my colleague Ms. Green deals with delivery. She has called you back.布朗先生,我的同事格林女士负责发货。她已经给您回电话了。A: Mr. Br2012-09-29 编辑:Rainbow
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[商务口语天天说] 商务口语天天说 第97天:怎样投诉
星级典句:第一句:Mr. Smith, I'd like to make a formal complaint.史密斯先生,我要正式向您投诉。A: Mr. Smith, I'd like to make a formal&n2012-09-28 编辑:Rainbow
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[酒店英语900句] 酒店英语900句 第17章:处理投诉
549.What’s problem,sir?Can I be of assistance?先生,出了什么问题?我能为您做些什么?550.This is quite unusual. I will look into the matter. 这是很少有的,我会调查此事的。551.I will get you anothe2012-08-29 编辑:kekenet
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[白领的一天] 白领的一天 场景107:你不是认真的吧! You cannot be serious
aEpisode 26: You cannot be serious第 26 集: 你不是认真的吧!Narrator: 欢迎回到 Tip Top 贸易公司,大家看起来都有点儿不知所措。Paul: …and we really need the best biscuits there are.Denise: Yes, and I&2012-08-23 编辑:Jasmine
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[旅游英语口语900句] 旅游英语900句 第10期:Settling Guests'complaints处理投诉
重点句子Settling Guests' complaints 处理投诉Key Sentences(重点句子)128.Can you change the room for me? It's too noisy.能给我换个房间吗?这儿太吵了。129.My wife was woken up seve2012-08-21 编辑:kekenet