评论
打印
McDonald's has issued an apology after an expectant mother in Canada was served cleaning solution instead of the latte she ordered.
在加拿大的一位准妈妈在点了一杯拿铁咖啡、喝到的却是咖啡机清洁剂之后，麦当劳方面已于近日对此发表了道歉申明。
Sarah Douglas, who is eight months pregnant, asked for the coffee at a drive-thru in the province of Alberta last Sunday morning.
上周日早上，怀孕已经8个月的莎拉·道格拉斯在亚伯达省的一个麦当劳汽车餐厅里点了一杯咖啡。
She took a sip a short while later only to discover the brownish liquid in her cup was not coffee and milk.
之后，她喝了一小口，才发现她杯子里的褐色液体并不是咖啡和牛奶。
Ms Douglas pulled her car over and immediately spat out the substance.
道格拉斯女士在靠边停车后，立即把这种东西吐了出来。
She drove back to McDonald's and told one of the employees she wanted to speak to the supervisor, she told Lethbridge News Now.
她向《莱斯布里奇》新闻透露，随后她开车回到麦当劳，告诉其中一位员工她想和主管谈谈。
"I showed him the coffee and he had asked if I wanted a new one, and I said, 'absolutely not, this is unacceptable,'" she told the news site.
她告诉该新闻网站：“我向他展示了那杯咖啡，他问我是否想要一杯新的，我说'绝对不要，这是不能接受的'。”
The restaurant franchisee said in a statement he was sorry for the incident.
该餐厅的经营者随后在一份声明中称，他对此事表示抱歉。
He explained that the machine had been cleaned as usual that morning but the milk supply line to the latte machine had not been disconnected from the cleaning solution while Ms Douglas' drink was prepared.
他解释说，那天早上机器已经像往常一样清洗过，但当道格拉斯女士的饮料准备好时，拿铁咖啡机的牛奶供应线却没有与清洁剂断开。
"We have taken immediate action to review the proper cleaning procedures with the team and have put additional signage up as an added reminder," said franchisee Dan Brown.
餐厅经营者丹·布朗称：“我们已立即采取行动，与团队一起审查清洁流程，并放置了额外的标志作为补充提醒。”
