可可电台，每期节目一话题，让英语磨练耳朵的同时学到更多有益的小知识，丰富知识的同时受益于生活。

How to become an effective communicator.

有效沟通法则

Stay positive

保持积极的心态

Maintaining a positive attitude is crucial to productive communications.

要想有效地沟通，保持积极的心态至关重要。

Be constructive rather than negative or complaining.

要给出建设性的建议，而不是负面的批评或者抱怨。

People shut down, effectively ending any real communication when they feel attacked or criticized.

当人们觉得受到攻击或批评时，就会断绝联系不进行任何真正沟通。

Be encouraging and kind even when expressing concerns or displeasure.

即使是表达忧虑或不悦时也要友善待人、振奋人心。

【知识点津】

shut down 完全关闭； 停工； 停下

例句：

Smaller contractors had been forced to shut down.

规模较小的承包商已被迫歇业。

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