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W:Yes. Can I help you?
女士：是的。我能帮你吗？
M:Yes. You see, I bought this personal stereo at your shop three days ago.
男士：是的。你看，我三天前在你的店里买了这个私人音响。
M:And I'm afraid it hasn't really matched up to what I was told about it.
男士：我担心这和描述的不太相符。
W:I see. What exactly is the matter?
女士：我明白了。到底是怎么回事？
M:Well, first of all, there's this large scratch across the front of it.
男士：首先，它前面有一个很大的划痕。
W:But you should have noticed that when you bought it.
女士：但你应该在买的时候注意到这一点。
M:But it was in the box and all sealed up.
男士：但它在盒子里，被密封起来了。
W:Well, I'm sorry. But it really is your responsibility to check the goods when you buy them.
女士：好吧，我很抱歉。但当你购买时，检查货物确实是你的责任。
W:How are we to know that it wasn't you who made the scratch?
女士：我们怎么知道不是你制造的划痕呢？
M:That's ridiculous! But anyway, it's not the most important thing.
男士：这简直是可笑！但无论如何，这不是最重要的。
M:I really am not happy about this other thing.
男士：我真的不喜欢另外一件事。
W:And, what is that?
女士：什么事啊？
M:Look, it says here that the noise from it should be undetectable by other people.
男士：看，这里说它发出的噪音应该是其他人无法察觉的。
W:Yes, that's right.
女士：是的，是这样的。
M:But people can hear it. And it's really embarrassing on the bus and the underground.
男士：但是人们可以听到。在公共汽车和地铁上真的很尴尬。
W:Well, I'm sorry. But it must be the way you're wearing the headphones.
女士:好吧，我很抱歉。但这一定是你戴耳机的方式的问题。
M:Look, I know how to put earphones in my ears. Thank you very much.
男士：听着，我知道怎么把耳机放进耳朵里。非常感谢。
M:But what I want to know is what you're going to do about it at all.
男士：但我想知道的是你准备怎么做。
W:Well, I suppose we could exchange it for another model if you really aren't happy with it.
女士：我想如果你真的不喜欢的话，我们可以换另一种型号。
M:No.I certainly am not!
男士：不喜欢。当然不了！
W:Well, if I just could have the receipt.
女士：那么，我能看一下收据么。
M:Ah, yes.Well, there is a slight problem about the receipt...
男士：啊，是的。嗯，收据有个小问题……
