11.
M: Today is a bad day for me; I fell off a step and twisted my ankle.
W: Don’t worry, usually ankle injuries heal quickly if you stop regular activities for a while.
Q: What does the woman suggest the man do?
A) Give his ankle a good rest.
B) Treat his injury immediately.
C) Continue his regular activities.
D) Be careful when climbing steps.
12.
W: May I see your ticket please? I think you are sitting in my seat.
M: Oh, you are right. My seat is in the balcony. I’m terribly sorry.
Q: Where does the conversation most probably take place?
A) On a train.
B) On a plane.
C) In a theater.
D) In a restaurant.