A:I was inquiring about a bill that I never got.
我来问一下为什么我的账单还没有寄到。
B:Which credit card was the bill for?
哪个信用卡?
A:The bill was for my Master Card.
万事达信用卡
B:That bill should have been mailed about two weeks ago.
两周之前就应该寄到了。
A:It never came in the mail.
邮箱里没有。
B:My computer shows that it has already been mailed.
我的电脑里显示已经送达了。
A:I have not gotten my bill, so what should I do about that?
但是没有到我手上啊,我该怎么办?
B:You should try contacting your post office.
你应该跟当地的邮局联系。
A:If it is the post office's fault, may I have an extension on my bill?
如果是邮局的责任,我能延期支付吗?
B:You'll have to prove it was their error; then you can get an extension.
那么你需要证明那是他们的过错,这样才可以延期。
A:Thank you for all your help.
谢谢你的帮助。
B:You are very welcome. Have a good day.
不客气,祝你过得愉快。