13.

W: Hello, my bathroom drain is blocked and I’m giving a party tonight. Do you think you could come and fix it for me?

M: Sorry, ma’am. I’m pretty busy right now. But I can put you on my list.

Q: What does the man mean? (____)

A) He will send someone right away.

B) He has to do other repairs first.

C) The woman can call later that day.

D) The woman can try to fix it herself.

14.

W: We’re taking up a collection to buy a gift for Jemma. She’ll have been with the company 25 years next week.

M: Well, count me in. But I’m a bit short on cash now. When do you need it?

Q: What is the man going to do? (____)

A) Take up collection next week.

B) Give his contribution some time later.

C) Buy an expensive gift for Gemma.

D) Borrow some money from the woman.