(LIFT DOOR OPENS)
Tom: Quick, gather round, here she comes.
(ALL CHEER)
Anna: Welcome back Denise, we just couldn't survive without you.
Denise: Oh bless you.
Narrator: 是的，欢迎回到 Tip Top Trading, Denise. 老板Paul 当初很草率的把 Denise给辞了，不过现在看来这个决定做的有点儿匆忙。Paul 请 Denise 从新回到办公室上班，不过 Denise 提出了一些条件，其中包括学做产品销售。那谁会来给 Denise 传授销售的技巧和经验呢？
(DOOR OPENS)
Paul: Hello Denise. Nice to have you back. I suppose I had to eat my words didn't I?
Denise: Yes, well it makes a change from biscuits. Now, where's my stapler and red pen?
Paul: Don't worry about that, I've got you a new stapler and a new desk, right here next to Anna.
Denise: Oh lovely.
Paul: Well you wanted some experience in sales, so I thought Anna could show you the ropes.
Anna: Ropes? I don't have any ropes!
Narrator: Anna, 短语 show someone the ropes 的意思是教一个人怎么做一件事儿，传授经验、窍门。我相信你一定会是一个好老师！
Anna: Hmm. Well I might know what to do but I'm no good at explaining it to someone else.
Narrator: 最好的办法是从最头开始，一步一步来。 你可以告诉 Denise watch what I do 让她看你是怎么做的。然后可以把你手边的一些工作交给她做，你可以说 please could you make a start on these, 然后说I'm here to help, so please ask me if you need to know what to do' 如果你有任何不懂的地方，尽管问我。好了，你来试试。祝你好运。
Anna: Thanks! So Denise, it's nice to have you back, how's your new desk?
Denise: Much bigger than my old one – and look, it goes up and down.
Anna: Yes it does! Shall we make a start then and I'll 'show you the ropes'.
Denise: Oh yes Anna, of course Anna. Do I need to use the phone?
Tom: I reckon you're quite experienced with the phone Denise!
Anna: Thank you Tom. We won't make any calls yet, just watch what I do for a while. Look, I'm just checking our database so see who we haven't called for a while.
Denise: Oh yes.
Anna: I'm just checking the dates here…in fact Denise, why don't you make a start on this.
(PHONE RINGS)
Denise: Oh look, my phone's ringing.
Tom: Are you going to answer it then?
Denise: Oh right. Hello, Tip Top Trading, Denise speaking…oh hello Marge! (To Anna) It's Marge!
Anna: Oh right. I'll leave you to it – I'm here to help, so please ask me if you need to know what to do.
Denise: OK Anna, I won't be long. (Back to the phone) So Marge, how did it go other night? Really? Really!
Tom: Nice to have her back hey?! Some Sales Exec she's going to be!
Narrator: Tom 别忘了，每个人都是从头学起的！Anna 在给 Denise 一些基本指导，我相信 Denise 一定会成为一名很出色的销售人员。下面我们再来听一次 Anna 使用的几个表达。
Let me show you the ropes.
Watch what I do for a while.
Why don't you make a start on this?
I'm here to help, so please ask me if you need to know what to do
Narrator: 我们来听听 Denise 学的怎么样了。
Denise: (Still on phone) So I said to him, it's just not my colour…yes exactly…hold on Marge, everyone's looking at me. I'd better call you back. Yes, tonight. Bye!
Tom: Hmm, you've certainly got a good phone manner. Do you think you could order some pens now? We've run out.
Denise: That's not my responsibility anymore.
Tom: Err, I think it is.
Denise: Isn't!
Tom: Is.
Denise: Isn't!
Anna: You two, please.
Tom: Well, she's got time for personal calls but not to order pens. (PHONE RINGS) Oh hold on….Oh Hi Jim, how's things? Yeah! Did you catch the match last night?
Denise: Really!
Narrator: 哎呀 Anna，听起来好像进展的不是特别顺利。我觉得该整顿一下纪律了，不过你打算怎么做呢？ 下集见分晓。再见！

听力挑战：

Anna 给 Denise 的第一个任务是什么?

上期答案：

Paul 对 Denise 说他一直在重新思考什么?
staff situation in the office 办公室人事调整