A: I need to speak with the manager right away.
我需要马上和经理通话。

B: The manager is not here right now. May I take a message?
经理此时不在，我能捎个信吗？

A: Our key doesn’t seem to be working in our lock.
我们的钥匙似乎不能开锁。

B: How many times have you used this key in the lock?
你用钥匙开锁有几次了？

A: We have already used this key successfully before.
早先我们都能打开。

B: Does the key fit in the lock?
钥匙和锁吻合吗？

A: It is really hard to get it into the lock, but it does go in.
钥匙很难查到所里面，但是确实插进去了。

B: Make sure you are on the top lock. Put the key in and try turning it to the right.
要确保插到底。插入钥匙往右转。

A: I can’t get it to work.
我打不开。

B: Could you return to the manager’s office? I have another key that I would like you to try.
你能来经理办公室吗？我有备用钥匙，想让你来试下。