A: I've got a reservation here. My name is John Sandals.

B: Mr. Sandals, may I see your ID, please?

A: One second, please, while I dig it out. Here.

B: Now, sir, do you have a credit card?

A: Yes, I do. Do you accept American Express?

B: I'm sorry, Mr. Sandals, but we accept only MasterCard or VISA.

A: That's okay, I've got plenty of cards. Here's my VISA.

B: Okay. You're in room 507. It's a single queen-size bed, spacious, and nonsmoking. Is that suitable?

A: Yes, that's just what I wanted.

B: Here's your key, sir. If you need anything, just dial 0 on your room phone.