A: Hello. My name is John Sandals, and I've got a reservation.

B: May I see some identification, sir, please?

A: Sure. Here you are.

B: Thank you so much. Have you got a credit card, Mr. Sandals?

A: I sure do. How about American Express?

B: Unfortunately, at the present time we take only MasterCard or VISA.

A: No American Express? Okay, here's my VISA.

B: Thank you, sir. You'll be in room 507, nonsmoking, with a queen-size bed. Do you approve, sir?

A: Yeah, that'll be fine.

B: That's great. This is your key, sir. If you need anything at all, anytime, just dial zero.