场景八:针对抗压能力的提问。
Linda: What serious setbacks have you experienced in sales? How did you overcome these setbacks?
Linda: 你在做销售的经历中有什么样比较大的挫折?怎么克服的?
Steve: At the beginning of my career, customers often hung up and told me not to call again. At the time I felt very upset about it and almost gave up on multiple occasions. But after a period of time I grew to understand the customers’ angle. Little by little, I established the right attitude and at last gained a host of loyal customers through my persistence.
Steve: 刚开始做销售的时候经常被客户直接挂电话,说不要再打过来了,当时我特别灰心,好些次几乎都要放弃了。但经过一段时间我能够站在客户的角度来考虑问题,逐步建立了良好的心态,最终通过我的毅力赢得了许多忠诚的客户。
Linda: We establish a fairly high target sales quota and you must achieve this volume in a short amount of time. How can you ensure that we reach our sales goals?
Linda: 我们制定的销售任务很高,完成任务的时间又很短,你会用什么办法来确保达到销售任务目标呢?
Steve: I will draft a day-to-day schedule in advance and stick to the plan. Having a plan is the guarantor of success.
Steve: 我会事先把每天的工作都安排好,然后严格按照计划去做,有计划地工作是成功的最大保障。