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1．Hello，thank you for calling Bradford and Sons．
2．This is Tracy speaking，how may I help you?
3．May I tell her who is calling?
4．Can you please hold for a moment?
5．I'll check to see if she is available．
6．Would you like to leave a message for her?
7．How may I direct your call?
8．I'd like to speak to someone about reservations．
9．I call help you with that．
10．When do you expect him back in?
11．Could you please spell your last name for me?
1．您好，感谢您致电布拉德福家庭公司。
2．我是特蕾西，有什么需要我帮忙的吗?
3．能告诉我您的名字吗?
4，请您先等一会儿好吗?
5．我去看看她是否在办公室。
6．您愿意给她留个口信吗?
7．您要转接哪里?
8．我想找负责预订房间的主管。
9．我就能帮您的忙。
10．你估计他什么时候能回来?
11．请拼一下您的姓，好吗?
