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Dialogue A
Bellboy： Is this everything， sir？
Visitor：Yes，that's everything．
Bellboy：Follow me，please．
Visitor：Thanks．
Visitor：Oh， can you change a twenty？
F． C．：Yes，sir．
Visitor：Three fives and five ones， please．
F．C．： Yes， sir．
Bellboy： Here we are， sir．
Here's the light switch．
Visitor： Fine．
Bellboy： Here's the closet and there's the bathroom．
Visitor：Great！ I want to wash up．
Bellboy： Will there be anything else， sir？
Visitor：No，thanks． I think I'm OK．
Bellboy：Well，if you need anything else，please call room service．
Visitor：Thank you．Here you are．
Dialogue B
（A： Bellman B： Mr and Mrs Smith）
A： Good afternoon， sir and madam． I'm the bell man here．
B：Good afternoon．
A：Very nice to see you here． Let me help you with your luggage．
B：It's very kind of you to do so．
A： What's your room number， please？And by the way，could I have a look at your room card？
B：Oh，yes．This morning my secretary made a reservation and filled in the registration form for me． He told me that my room number was 302．
A：I see．Now please follow me．
（After entering the room）
A：Sir and madam，how do you like this room？It's just facing the Shanghai gymnasium．It's also quite spacious．
B：It's very cozy．I like it very much．
A： Do you mind if I put your luggage by the wardrobe？
B： It's OK．Thank you very much．
A： Sir and madam， if you need something， just call me over the phone or press the button over there．
Dialogue C
（When me bell man is leaving the room，Mr．Brown asks him to introduce something about their service．）
A：By the way，could you tell me about your hotel service？
B： Certainly sir．Our hotel is a modern garden hotel of three star grade consisting of a group of three－storied octagonal buildings．The hotel possesses 199 international－stand arddouble rooms， 4 suites and 2 deluxe suites． All of the mare well－furnished．
A：How about other services？
B： Available at the hotel is a variety of Chinese，Japanese and Western food restaurants， in addition to a complete set of service facilities including ballroom， physical fitness center， squash， billiard room， beauty salon， sauna，swimming pool， bar， shopping arcade and taxi service，etc．
A：It sounds great．I'd like to have a brochure of your hotel．Where could I get one？
B：You can get it from the Reception Desk．If you don't mind， I'll come up again and offer you one．
A：Good．That's very kind of you．By the way，what about the daily service hour of the dining－room？
B： From 7∶00 a． m． till 10∶00 p．m．， nearly serving all day long．
A：When will the bar and cafe open？
B：From 3∶00 p．m．till midnight．And then，you might keep your valuables at the hotel's vault．
A：You give very good service in your hotel．Thank you a lot．
