Lesson One Guest Thinks Was Overcharged for a Call
G:I think there's a mistake on my phone bill
C:Really?What seems to be the problem?
G:I was overcharged for a call to Germany. I was charged for over an hour,but I know I didn't talk that long. Almost it was about half an hour to minutes
C:If you'd like, I can get the meter reading for the call from the operator so you can check it, so you can have a look at it.
G:Yes,pleaseI'd like to see it
C:OkayI'll get it for you. Could you check back with us tomorrow?