Test 16
Section A
11.
M: If I ever see that guy again, I'm definitely going to tell him a thing or two.
W: Take it easy. Remember, our policy is that the customer is always right. You don't want to argue with a customer even if you think you are absolutely right.
Q: What can be inferred about the man?
正确答案：A
解析：tell him a thing or two是“要跟他理论理论、教训教训他”的意思，说明男士很生气。所以A正确。根据选项可以预测题目是问男士的感受或对男士的描述。注意，不要对原文内容做“想当然”的过分推断。女士说的argue“争吵”一词就提示了答案。

12.
W: I just can't stand my job anymore. My boss is not supportive at all.
M: If I were you I wouldn't take it anymore. I'd let him know how I feel.
Q: What does the man suggest the woman do?
正确答案：D
解析：女士报怨她的工作，男士回应说：“如果我是你，我就不会把这些憋在心里，我会让他知道我的感受。”Talk to her boss directly是I'd let him know how I feel的同义替换，所以选D。注意男士说的wouldn't take it anymore中it指的是女士前面对于老板不满的想法而非指job，所以B、C错；A对话中没有提及。If I were you是虚拟语气，这是短对话的常考点，必须注意。