Situational conversations
Dialogue one I was caught up in a traffic jam
A: I am sorry, I am late, I was caught up in a traffic jam.
B: Poor you.
A: Have you been waiting long?
B: No, I just got here.
Dialogue two it’s no big deal
A: I am so sorry Mr. Green.
B: what is it?
A: I have just spilled my coffee on your gloves.
B: Don’t worry about it, it’s no big deal.
Dialogue three Am I the last guest to arrive
A: Sorry to be late, am I the last guest to arrive?
B: Yes, VIPs always are, so it’s quite alright, and you are very important person at this party.
A: Oh, please, don’t.
B: I was just kidding, now let me introduce you to Mr. Wars.
Dialogue four I own you an apology
A: I own you an apology Mr. Green.
B: What do you mean?
A: I am terribly sorry that I yield at you in the team meeting last Thursday.
B: Oh, that, please forget it, I know you don’t mean to do that.
A: That’s very kind of you to say so.
Dialogue five I have been waiting for one hour
A: I have been waiting for Mr. Cook for one hour.
B: I am sorry, but he is still in a meeting.
A: While, how much longer do you think it will be?
B: He should finish soon.
Dialogue six I forgot to get it fixed
A: Is the overhead projector ready for the presentation
B: Oh, sorry, I forgot to get it fixed.
A: But I told you to have someone to fix it weeks ago.
B: I know, I am so sorry, the meeting totally slipped my mind, I have been so busy that I didn’t have time to call the repairman.
A: I don’t want to see this happen again.
B: I don’t know what to say. Let me go and see if I could borrow one.
Dialogue seven this report is unacceptable
A: I want to talk to you about this report you gave to me.
B: Anything wrong?
A: well, I found quite a few spelling mistakes here.
B: Oh, I do beg your pardon.
A: This report is unacceptable
B: I know, I can’t tell you how sorry I am. I was so careless, what shall I do now?
A: You have got to retype this entire report.
B: I will do it right away.
A: Please make sure it doesn’t happen again.
B: It won’t, I promise.
Dialogue eight it was entirely my fault
A: Helen, I missed my meeting this afternoon.
B: What meeting?
A: The meeting that you were supposed to remind me of.
B: Oh, my…I completely forgot.
A: Do you have a good excuse?
B: It was entirely my fault.
A: I should have reminded you.
B: This would be better not happen again, I expect you to do better in the future.
A: Thank you for understanding.