Listen again. What phrases are used to express the following functions?

再听一遍，注意听力原文中是用什么词组来表达下边的各种功能的？

1. starting the reason for calling

2．Confirming information

3. Requesting action

1. Promising action

2. Thanking

3. Referring to future contact

答案解释：

1． I’m ringing about…

2． We definitely want…/ So that’s… 我们确定需要

3． Do you think you could …您是否能购……

4． I’ll call them…我会打电话给他们的…

5． Thanks for …感谢您……

6． I’ll fax you…/ I will speak to you later 我会给你发传真的

How would these functions be expressed in a formal letter?

这些功能在信函中应该怎样表达？

1．I would like to ( inform you / request etc.)… 我想（告诉您/请求您）

2．I’ m writing to confirm that …我写信是要确认…

3．Please could you … ？/ I would be grateful if you could …您是否能……

4．i will/shall…我将……（在口语中用缩略形式I’ll ，但在书面中用正式的I shall

5. Thank you for/I am very grateful for …感谢您

6．I look forward to( hearing from you/seeing you etc )期盼。

Confirming changes 确认更改

Writing

写作

Writing a 40-50 word reply to Antonella:

•telling he no to change the charts. 告诉她不要更改尺寸图

•confirming that all knitted skirts will be in standard length. 确认所有针织裙子都必须是标准长度的。

•suggesting a delivery date for the finished order. 对运送订单成品的日期作出建议。

例文

Dear Antonella

Thank you for your fax. In answer to your queries, I can confirm that the measurements charts do not need changing and all knitted skirts will now be produced in a standard length. We would like to propose a delivery date of 30 June. Does that suite you?

Best regards.

Korinna