1-5 E C E C D
6-8 B A A
让我们先看一下1到8在说什么。
1.原始性的反馈将会释放出一些对其他地方有用的资源。
2.期望经理们能够使员工们的工作更高效。
3.专家们不可能促使大家由判断转向原始性的反馈。
4.如果能够协商评估工作表现的办法,将会很有益处。
5.评估倾向于集中在雇员和生产线经理满对面的关系上。
6.雇员对自己的所作所为负责的想法看上去是合理的。
7.尽管专家曾经提出主张,但是管理结构仍然使得原始性的反馈难以实现。
8.为评估过程所做的努力不断增加。
然后到A到G之间去寻找相关信息。
1.应该选择E。看开头一句讲:When judgement is replaced by feedback in the true sense, organizations will have a lot more time to devote to their customers and their business.如果能用真实的反馈取代判断,公司和组织会有更多的时间用在顾客和生意上。
2.应该选G。看最后一句:It is management’s responsibility to ensure that the workers operate in a system that facilitates their performance.管理层的责任是确保员工在表现良好。
3.E。从第一句可以看出,现在暂时还不能。
4.C Both managers and workers are psychologically safe in the knowledge that it is the system- not the worker –that is the primary influence on performance. 经理和员工都明白,是体系,而不是工人直接影响工作表现。
5.D。The result is that performance appraisal involves managers’ judgement overruling their staff’s, ignoring the true influences on performance. Thus the appraisal experience becomes a question of pleasing the boss, particularly in meetings, which is psychologically unsafe and socially driven, determining who is “in” and who is “ out”.结果造成员工表现评估主要考虑经理对员工的判断,而忽略了对表现的真实影像。所以,评估过程变成取悦老板的过程,尤其是见面的时候……
6.B.The notion behind performance appraisal- that workers should be held accountable for their performance-is plausible. However, the evidence suggests that the premise is wrong.从这一句可以看出。
7.A. But the simple fact of the matter is that the nature of hierarchy distorts the concept of feedback because performance measure are conceived hierarchically. Unfortunately, all too many workers suffer from the injustices that this generates.从这一句里可以找出线索。
8.A.Performance appraisal is on the up and up.Now the practice is even more frequent.从这两句可以看出。