Ⅲ.课文篇

Today we all live in an increasingly culturally diverse world. Each year thousands, if not millions, of people leave their homes to work abroad and almost every company no matter where you live, will employ people from other countries or cultures.

如今我们生活在一个文化上日趋多元化的世界里。每年都会有成千上万甚至几百万的人离开家乡到异国工作。不论你住在哪里，几乎每个公司都会有来自不同国家或不同文化背景的员工。

Sadly, not everyone has the skills in interacting with people from other cultures. In a company, bad interaction between cultures leads to loss of productivity and can have a very bad impact on company morale.

不幸的是，并非每个人都很了解怎样与外国人交流。在一个公司里，不同的文化之间得不到很好的地交流会导致公司的生产率下降，而且会对公司的士气产生负面影响。

Let’s have a look at different types of cross-cultural training that exists to make sure that we can all get along in the work place:

让我们来了解一下目前不同形式的跨文化培训，以保证我们大家都能够在工作中做到游刃有余。

Diversity training is not a new idea. Diversity trainers use their expertise in:

多元化培训并不是一个新概念。培训者们从下列方面展开培训：

conflict resolution,

preparing organizations for increases in racial, ethnic, cultural, and gender diversity,

preparing employees for international work,

safeguarding against harassment and unfair employment lawsuits,

taking advantage of employee diversity to increase productivity,

conducting cultural audits,

managing sexual attraction in the workplace,

developing competencies needed to exploit the international marketplace.

纷争解决，

让公司做好面向种族、民族、文化和性别方面不断多元化的准备，

让员工做好在国际环境下工作的准备，

防止纷争和不公平的员工诉讼，

利用员工文化多元化的特点增加生产率，

制定公司文化制度，

处理好工作中异性间的关系，

发展开发国际市场需要的竞争机制。

Diversity training has existed for quite a while in some form or another, although different labels were used to refer to it. Perhaps the most globally shared label is cross-cultural training.

多元化培训已经以一种形式或另一种形式存在很久了，尽管冠以的名称不同。也许在世界范围内最被认可的一种说法是跨文化培训。

Race relations training and multicultural education are common labels used in the United States. As the labels suggest, diversity training aims to combat racism, sexism, exclusion, and ethnocentrism.

种族关系培训和多文化教育是在美国常用的名称。顾名思义，多元化培训的目的是反对种族歧视、性别歧视、排外主义和种族中心主义。

Diversity training aims to give individuals and companies a competitive edge in an increasingly global community. Diversity courses provide people with the skills they need to get the most out of interactions with people of a different race, gender, or nationality.

多元化培训旨在使员工和公司在日趋国际化的社会中具有竞争优势。多元化课程为人们提供必要的技能，使他们从与不同种族、性别或国家的人们的交流中最大获益。

Multicultural training focuses on educating people to understand and appreciate cultural differences. Diversity training focuses on building community rather than pointing out how people are different.

多文化培训的中心是让人们理解和正确认识文化差异。多元化培训注重的是建立一个共同的社会而不是突出人们之间是怎样不同。

Appreciation of differences is important, but it is not considered the highest priority competency. The abilities to make others comfortable and included are most important, no matter how much you know about their culture.

正确认识文化间的差异很重要，但并不被认为是最重要的能力。不论你对其他人的文化了解多少，在交流中让他们感到舒服和亲切是最重要的能力。

Cross-cultural training focuses on educating people to manage themselves in other countries or as a minority in another cultural group. Diversity training provides knowledge and skills to manage cultural differences that exist in one’s own country and in others.

跨文化培训的核心在于培训人们在其他国家或做为少数民族在其他文化群体中处理事情的能力。多元化培训提供给人们在自己国家或其他国家处理文化差异的知识和技巧。

Diversity also includes gender, sexual preference, religion, and other types of diversity that are not central in cross-cultural training.

多元化还包括性别、性歧视、宗教和其它方面的多元化，这些都不是跨文化培训的中心内容。

Race relations training focuses on educating people to understand and appreciate racial differences, and helping different races get along. Race refers to skin color differences in the United States while Europeans tend to include nationality in their definition. American race relations trainers often assume that White American privilege is a central problem in addressing racism.

种族关系培训注重于培训人们对种族差异的理解和正确认识，帮助不同种族的人们融洽相处。种族在美国指的是皮肤颜色的不同，而在欧洲人的定义中还包括国籍。美国种族关系的培训者们经常认为美国白人至上是种族歧视的中心问题。

Diversity training includes race relations while addresses the general problem of dealing with people who are different. Institutional barriers are considered without placing blame on individuals.

多元化培训将种族关系包括其中，强调的是解决不同文化背景的人们之间存在的普遍问题。它考虑的是习俗上的差异而不会将错误归咎于个人。