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Twenty one.
21：
I know why you want Smithson's they're the biggest in the field and they've got years of experience.
我知道你为什么想要史密森。他们是这个领域最大的，而且他们有多年的经验。
The disadvantage is the price. They're the best so they can charge what they like. Personally, I'd prefer to go for someone local like Mackays. They're small, so we could negotiate a favourable deal, and I'm sure they'd do their best to deliver the stuff on time and help us if we had an emergency job and needed extra materials.
不利的是价格。他们是最好的，所以他们可以随意收费。就我个人而言，我更喜欢像麦凯这样的本地公司。他们很小，所以我们可以谈成一个有利的协议，我相信他们会尽力按时交货，如果我们有紧急工作需要额外的材料，他们会帮助我们。
Twenty two.
22：
Jones and Sons have always been our haulage company and they've been reliable. But things changed when Michael Jones took over. The service wasn't so efficient and then last month two trucks were four days late on a delivery with no explanation and no apologies. As a result, we lost a new customer. I refuse to just accept that financial loss. So write to Jones please, demanding ten per cent of our expected profit from that contract. I think it's only fair.
Jones and Sons公司一直是我们的运输公司，他们很可靠。但当迈克尔·琼斯接手后，情况发生了变化。服务效率不高，上个月两辆卡车晚了四天才交货，没有任何解释，也没有道歉。结果，我们失去了一位新客户。我拒绝接受经济上的损失。所以请写信给琼斯，要求从那份合同中得到我们预期利润的10%。我认为这是公平的。
