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A determination among the factory's management team not to be second best, for another. And acting on the realisation that clever initiatives don't count if they don't further a factory's mission. No successful factory can, for a moment, forget its customers, whether they're internal to the company or external.
其次是，这些工厂的管理团队都有坚决不做第二的决心。此外，他们不仅认识到了如果他们不进一步完成工厂的使命，倡议再好也没用，还付诸了实践。没有哪个成功的工厂能忘记它的客户，哪怕是片刻，无论是公司内部的客户还是公司外部的客户。
As ever, new trends emerged: an outstanding level of competence in supply-chain management, as well as in manufacturing, is increasingly important. The links between a factory, its suppliers and its customers can make or break an operation.
今年也依旧出现了一些新趋势：卓越的供应链管理及制造水平日益重要。工厂，供应商和客户之间的联系直接决定了业务能否开展。
This year's winners also demonstrate the importance of optimising the movement of goods and people around the factory. Confused, muddled-looking factories underperform, while successful ones use signs to help staff and visitors find the best route to their destination. And allowing goods or materials to get lost in some dusty corner of the warehouse is unacceptable: the problem of tracking components as they move through production has led to a number of developments, of which electronic tagging is one of the most exciting.
其次，今年的获胜者也显示了优化商品流动和工厂周围人员流动的重要性。成功的工厂会使用标志帮助工作人员和游客找到通往目的地的最佳路线，而混乱、糊涂的工厂在这方面表现不佳。再有，胜出的那些工厂都不能接受把货物或原材料丢弃在仓库某个尘土飞扬的角落里要用时又找不着的做法：跟踪组件在生产过程中的状态这一问题带来了很多进步，其中，最令人兴奋的要数电子标签的应用。
Now I'd like to turn to the individual categories...
接下来，我们来谈谈具体的类别......
