Your request is being processed.您的请求正在处理中。
(这是一个常用的自动回复的语句,告诉顾客邮件已经收到,正在处理当中。在这句话之后,通常还会加上“处理完之后我们会立即给您答复”这样的句子。)
This is an automatic reply regarding your e-mail sent to our Customer Service Center. Your request is being processed.
这是对您发给我们客服部的邮件所做的自动回复。您的请求正在处理中。
We'd like to inform you that we cannot guarantee a personal response.我们想告知您,我们无法保证一一给您回复。
(send a personal response的意思是“个别回复”,即一一回答每个顾客提 出的问题。当不能对顾客的问题+进行回复的时候,通常可以说We cannot guarantee a personal response.,即向顾客解释“虽然收到了您的 邮件,但我们不能保证一一给您回复”。 )
Thank you for submitting your comments. Due to the volume of submissions, we'd like to inform you that we cannot guarantee a personal response. Thank you.
感谢您提出的意见。由于收到的来信众多,因此我们无法保证 一一给您回复。谢谢您。
v. 通知,告诉,向 ... 报告,告发