[by:可可英语～www.utensil-race.com]
[00:02.48]Good afternoon, sir?
下午好，先生。
[00:05.59]Good afternoon, I have a ticket for New York tomorrow, but I have to change my plan,I would like to apply for a refund of my ticket.
下午好，我订了一张明天去纽约的机票，由于我改变计划，所以我要退票。
[00:15.56]Let me see your ticket, please.
让我看看您的票。
[00:18.16]OK.
好的。
[00:19.14]Excuse me, you have to pay 156 yuan for refund.
您必须支付156元的手续费。
[00:24.21]Why should I pay for so much?
怎么这么多啊？
[00:26.39]It is 10% of origin price.
需要收取原价格的10%。
[00:29.25]All right. Please refund it for me.
好吧，给我退票吧。
[00:31.48]Here is the receipt and the balance between the ticket fare and the service charge. Please sign your name here.
这是退给您的票以及手续费的收据和差额，请在这里签个字。
[00:46.26]Thank you. Bye.
谢谢，再见。