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商务英语 如何让别人同意你的请求

来源:可可英语 编辑:Ceciliya   可可英语APP下载 |  可可官方微信:ikekenet

Hi. I'm Rebecca from engVid, and this special lesson will help you get people to do things for you.

大家好,我是Rebecca。在今天这节课上,我们将学习如何得到别人的帮忙。
How? In two different ways. By teaching you the language that you need to make requests,
如何做到这一点呢?通过学习向别人提出请求时所需要用到的语言学,
and the psychology that you need to make request, because the language will show you how to make a polite request,
以及提出请求时所需要用到的心理学,因为语言学将告诉你怎样礼貌地提出请求,
and the psychology will teach you how to make an effective request.
心理学将教会你如何提出有效的请求。
In fact, if you keep listening, in the middle of this lesson, I'm going to share with you some research that was done by psychologists
事实上,如果你能上完这节课,在课堂中,我将与你分享心理学家们所作的一些研究
that show you one secret word, one keyword and technique that will help people to say "yes" to you when you ask for something. Okay?
这些研究将会像你展示一个秘密单词、一个关键词以及技巧,它们将帮助你,在你向别人提出请求时,让别人点头同意。
So keep watching and listening.
所以,不要错过这节课。
Now, when we start to talk about the language, you should know that there are three factors that determine what language we use to make a polite request.
首先,当我们开始讲语言学时,你应该知道决定我们使用何种句子提出请求的三个因素。
The first one is: What is the relationship of the person that you're asking? Okay? Is it a family member, is it a colleague, or is it a stranger? Okay?
第一点:你和被请求人之间的关系?是家人、同事还是陌生人?
Because obviously, we speak differently to these different people. Right? Okay.
因为,很明显我们跟不不同人说话时不一样的。
Next: What is the difficulty-okay?-of the request? Are you asking for a lot of the person's time, or effort, or money, or something else?
第二点:所提出请求的点在哪里?会占用别人很多时间、金钱或是其他的?
How hard is it for that person to do that for you?
别人要为你做这件事,是否会很困难呢?
And third: What is the size of the request?
第三点:请求的大小。
Is it a small request, is it a kind of medium-sized request, or is it a huge request, are you asking a lot of that person?
这是一个小请求,中等请求还是大请求呢?会要求的很多么?
Why is this important? Because the size of the request will determine also the language that we use, and that's what we're going to look at next.
为什么这点很重要呢?因为请求的大小将决定我们使用何种语气。这个就是我们接下来要讨论的。
Okay, so let's start with a small request. -- Can I go now?
首先,从小请求开始。——我现在可以走了么?
Medium request: Do you think I could leave now?
中等请求:你觉得我现在可以离开了么?
Big request: I was wondering if it would be possible for me to leave early?
大请求:我想知道我是否可以提前离开呢?
So, what were some of the characteristics of these three different kind of requests?
这三种不同请求都有哪些特点呢?
Okay? The small one was a little bit more direct, informal, and short.
小请求更加直接、不正式而且句子短。
The medium request was more polite, formal, and the standard size of a question.
中等请求更礼貌、正好一些,句长标准。
And the bigger request was very polite, very formal, and also very long.
大请求非常礼貌、非常正式,句子也很长。
So what that means is that when you want to ask something more serious, you need to say more words, you need to make it longer.
因此,这就意味着你的请求越严肃,你说的话也就越多,你需要使用的句子更长。
Okay? And I'll show you some of the expressions that you use in order to do that. Let's take another example.
下面我将告诉你们一些相应句型。
Small request: Got $5?
小请求:有5美元么?
Medium request: Could you please lend me $25?
中等请求:你可以借我25美元么?
Big request: I hope you don't mind my asking, but could I please borrow $250?
大请求:我希望你不介意我这么问,但是你可以借我250美元么?
Okay? So we went from 5 to 25 to 250; it became a little more serious. And because it was more serious, here, the sentence, the question was much longer.
从5美元、25美元到250美元,请求变得越来越严肃。正因为如此,句子也就越长。
What kind of expressions did we use? I was wondering if it would be possible; I hope you don't mind my asking, but;
我们要使用哪种表达呢?我想知道是否可能...;我希望你不介意我这么问,但是;
You see how we have so many words before we actually get to the main part? But here, we have very few words before we get to the main part. Right?
可以看到在我们真正提出请求的主句前,我们用到了很多单词。但是在这种句子前,我们所用单词很少。对么?

如何让别人同意你的请求

Because it's more informal, and this is more formal, and this is somewhere in between, so we had just a few extra words:

因为,这种句型不那么正式,这一种更加正式,而这一种是介于正式和非正式之间,所以只用加上几个额外的单词如:
Do you think I could; Could you please, Right?
你觉得我可以;你能...
So these are the key phrases which you will find in the research, I'll tell you later where you can download this resource which has these expressions.
这些就是你将在研究中找到的关键短语,稍后我将告诉你们在哪能下载到这份研究。
But now I'm going to tell you what I told you I was going to tell you, which is:
但是现在我要与你分享心理学家们所做的一些研究
What is that key that the psychologists found through their research that will help you to be more successful when you make a request?
心理学家们通过研究所发现成功提出请求的关键是什么呢?
Well, it was this: When you ask somebody for something, if you tell them why, if you give them the reason
关键是:当你向别人提出请求时,如果你告诉他们其中的原因
or if you use the word--because, to give them the reason, it will help you to get a more positive reply.
或者在提问时使用单词“因为”来告诉他们其中原因的话,将会帮助你得到积极的恢复。
So, let's try that now and see how you feel when I ask you these questions, this time using either the word--because or giving you a reason. Okay?
接下来,让大家感受一下,如果我这样像你们提出请求,你们感觉如何。这一次将使用单词“因为”或是告知原因。
--Can I go now? Because I have to pick up my kids. Okay? So it's a little bit different when I tell you that I need to go because I have to pick up my kids. Right?
——我现在可以离开了么?因为我还得去接孩子。当我告诉你我要现在离开是因我得去接孩子时,事情会有些不同。
So that reason that I gave you might help you... help you to decide that: Yes, it's okay for me to go. Okay?
我告知的原因,可能会帮助你决定:好吧,你可以走。明白了么?
--Got $5? Because I need to buy lunch. Okay? All right.
——有5美元么?因为我需要去买午餐。
--Do you think I could leave now? Because I have another meeting.
——你觉得我现在可以离开了么?因为我待会还要开会。
--Could you please lend me $25? Because I have a job interview tomorrow, and I need a haircut. Okay?
——你可以借我25美元么?因为我明天要去面试,得去剪个头发,
--I was wondering if it would be possible for me to leave early? I have a flight to catch this evening.
——我想知道我可不可以提前离开呢?今晚我要赶飞机。
--I hope you don't mind my asking, but could I please borrow $250? My rent is late, and I'm going to be evicted from my apartment.
——我希望你不介意我这么问,但是可以借我250美元么?我还没交房租,都要被赶出公寓了。
Now, do you see the difference? Did you feel the difference? When I gave you a reason for the request, then probably you are more likely to say 'Yes'to the request.
现在,你看到之间的区别了么?是不是感觉不同呢?当我向你请求的同时告知你原因,你则更有可能答应我的请求。
So, when you make a request of someone, remember to try to give the reason, either with the word 'because'
所以,当你对别人提出请求时,记得要给出理由,用“因为”这个单词
or without the word 'because' but give a reason, and you will be more successful. Now, the way to learn all of this, there are three ways.
或是不用“因为”,而是给出原因,这要成功机率会更大。下面有三种学习这个技巧的方法。
First go to our website at www.engvid.com. There, you can do a quiz on all of this, and practice it and get really good at it.
首先,你可以去我们的网站 www.engvid.com。在那你可做些相关小测试和练习。
Second, go to the same website to the resource section, and I've written for you there quite a long resource with all of this vocabulary,
第二,你可以去www.engvid.com的资源区,我已经在网站资源区上传了一份资源,
all of these expressions, and many other expressions that you can use for the small requests, the medium requests, and the big requests-okay?-to help you be more successful.
包括今天所学的词汇、表达以及许多其他可以用到的表达,以帮助你更好的学习。
And last, subscribe to my YouTube channel so your English keeps getting better and better.
最后,可以订阅我的YouTube频道,你的英语会越学越好的。
Thanks for watching. Bye for now.
谢谢观看。下期见。

重点单词   查看全部解释    
effective [i'fektiv]

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adj. 有效的,有影响的

联想记忆
determine [di'tə:min]

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v. 决定,决心,确定,测定

联想记忆
request [ri'kwest]

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n. 要求,请求
vt. 请求,要求

联想记忆
characteristics [,kærəktə'ristiks]

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n. 特性,特征;特质;特色(characteristi

 
technique [tek'ni:k]

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n. 技术,技巧,技能

 
medium ['mi:diəm]

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n. 媒体,方法,媒介
adj. 适中的,中等

联想记忆
colleague ['kɔli:g]

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n. 同事

联想记忆
interview ['intəvju:]

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n. 接见,会见,面试,面谈
vt. 接见,采

 
informal [in'fɔ:məl]

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adj. 非正式的,不拘形式的

 
flight [flait]

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n. 飞行,航班
n. 奇思妙想,一段楼

 

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