She also gave the impression that she was there to exchange information with the interviewer rather than be interrogated.

She wanted to know if the company was going to suit her as much as they wanted to know if she would suit them.

Her clothes were sober and neat, without being too frumpy, and she was relaxed and casual without being too laidback so that it would appear she didn't care.

She had also taken the trouble to read the prospectus she'd been sent, which didn't hurt at all.

The basic point about the interview is that it shouldn't be a question and answer rountine, a boss and servant session, but a coming together of two personalities.

It's the swan technique which projects the best image in my view, serene on the surface but paddling like mad underneath.

And now I'd like to come to the problem of...