McDonald's Is Modernizing Guest Services
麦当劳提供现代化服务
McDonald's, the word's largest fast-food chain, plans to modernize its services and give guests the “Experience of the Future”. McDonald's guests will be able to customize their order at an automated touch screen kiosk and receive table service. Though automation may reduce the need for counter workers, McDonald’s says the new services will require more staff, including chefs, wait staff, and greeters. Select restaurants in Australia and the US are already offering this new dining option, while McDonald's Canada plans to have 1,000 redesigned restaurants ready by 2017.
世界最大快餐连锁麦当劳计划提供现代化服务,提供顾客“未来体验营”。顾客能够在售货亭的触摸屏订制点单,并享受餐桌服务。虽然自动化服务减少了对收银员的需求,但麦当劳称新服务将需要更多员工,包括厨师、服务员以及欢迎人员。澳大利亚和美国的一些试点餐厅已经推出了全新用餐选择。加拿大麦当劳计划在2017年之前注册1000家此类餐厅。
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